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Privacy Policy

This privacy policy (the “Policy”) sets out how we use and protect any data or information that you give us when using the “We Love Transformational Travel” website (the “Website”) and accessing any of the any services we offer.
We are committed to ensuring that your privacy is protected and that your data is secure. Any information we ask for which you can be identified by will only be used in accordance with this Policy.

We receive, collect and store any information you enter on the Website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your device to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name and email addresses).

We collect such non-personal and personal information for the following purposes:

This includes:

  • Personal details including your name and email address; and
  • Any other information you choose to provide.

This allows us to:

  • Correspond with you;
  • Provide you with information relevant to our services and offers;
  • To provide you with ongoing customer assistance and technical support; and
  • To comply with any applicable laws and regulations.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect from you online.

How we use cookies

A cookie is a small file which asks permission to be placed on your device’s hard drive. Once you agree, the file is added and the cookies help analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical and analysis purposes.
Cookies help us provide you with a better services, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your device or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Some web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking fully advantage of the services.

Unsubscribe

We may, from time to time, e-mail you information to make you aware of services which may be of interest to you. If you do not wish to receive emails from us, or if you want to be removed from our electronic mailing list you can either select “unsubscribe” from any of the marketing emails that we send or alternatively contact us using the details shown below.

Right to complain

If you are unhappy with the way we handled your personal information or any privacy query or request you have raised with us you also have a right to complain to a data protection authority in the place where you live or work, or in the place where you think an issue in relation to your data has arisen.

Changes to the Policy

We reserve the right to modify this Policy at any time and therefore, you are responsible for regularly reviewing this Policy. Changes and clarifications will take effect immediately upon their posting. If we make material changes to this Policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Links to other websites

The Website (and on occasion information we send you) contains links to other websites. Such links are provided solely for your convenience. We not responsible for the security practices of such websites.

Controlling your personal information

We hold your personal data to provide you with quotes for services and news about services provided by third parties. We will not sell, distribute or lease your personal information to any third party without your consent.
If you believe we are holding incorrect or incomplete information on you please e-mail us and we will correct any incorrect information.

Similarly, should you have a personal data request, please contact us so that we can reply in a timely fashion.

Please use the email address: hello@wltt.travel

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